#consumer behavior

3 articles tagged with "consumer behavior"

Briefing: Showing shoppers the 'cost per wear' of their clothing choices could make fashion greener

Strategic angle: A new approach to fashion retail encourages consumers to consider the long-term value of clothing based on usage.

editorial-staff 14 days ago

Politics

Briefing: French stock up on essentials as war triggers price fears

Strategic angle: With the war in the Middle East triggering fears of a hike in prices for everyday goods, consumers in France are rushing to stock up on essentials.

editorial-staff 22 days ago

Life

Briefing: The customer might always be right, but apologies actually backfire in customer service

Strategic angle: A new study reveals that saying 'I'm sorry' may not be the best approach in customer service.

editorial-staff 28 days ago